Carpet Care & Cleaning Instructions

With minimal care, a good quality, hand-knotted rug should last for generations.  Daily residential foot traffic will do no harm to the rugs.  Rugs are constructed for regular and comfortable family and social use.  

 

  • Periodically (once every few years) rotate rug for even ware.

  • Rug pad use is required for all area rugs, in all applications. The rug pad is the foundation for your carpet, responsible for enhancing both comfort and durabilityThe rug pad is meant to serve as a barrier between the rug and the floor, reducing friction and wear on the rug, as a result of foot traffic.  Secondly, the rug pad grips the rug, allowing the rug to lay flat, drape down on the edges, and optimize its visual appearance.  The third purpose of a rug pad is to prevent the rug from slipping and bubbling when walked on, to ensure safety.  Quality and construction of rug pads are surprisingly very relevant.  

  • Protectors on the feet of any tables or chairs that will be resting on top of the rug will lessen the appearance of indentations and wear.

  • Watermarking is an expected occurrence, caused by a slight directional change in the pile, forcing light to reflect differently on the surface.

  • Subtle color fading is a normal occurrence.

  • Initial and subtle fuzzing is a normal occurrence.  It is the result of loose fibers created during the weaving process. Fuzzing will subside with regular vacuum use.

  • Regular vacuuming is a primary consideration in carpet care. Vacuuming twice a week in a residence or medium traffic corporate applications is necessary. Suction-type vacuuming will minimize fuzzing and sprouting.  Beater brush vacuum will likely cause damage to your rug.

  • Long-time exposure to abnormal temperatures or undue moisture may cause permanent damage to the rug.  Our rugs are intended for indoor use, only.

  • One-time or repeated dragging of heavy or blunt objects across the rug can cause immediate or long-term damage to the integrity of the rug fibers.

  • Placement in any area regularly subjected to wheeled or rolling apparatuses may cause damage to the rug. 

  • Immediate attention to spills and spots will yield the best results. Using a clean and absorbent white cloth, blot clean spills in the direction of the pile. Rug fibers may be spot cleaned using neutral detergents, such as gentle and diluted clear liquid soap foam, seltzer water, or baby wipes. 

  • We strongly advise against the use of chemical, chlorinated or any other solvent-based cleaning agents, which will likely degrade or destroy color in rug.

  • In-home and upholstery cleaning services are not suitable for rug cleaning, despite contrary claims. Professionally clean rugs with rug cleaning companies, only if needed.

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